All orders are shipped Priority Mail within 24 hours. Due to COVID-19 deliveries may take up to 7 business days.
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    Return Policy
    You may return most new, unopened items within 30 days of delivery for a full refund. If any items arrived damage please contact us first before returning. 

    • If you need to return an item, please email us (info@nutraroots.biz) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
    • Products Purchased with a Discount Code are NOT eligible for return. All Returns are subject to a 25% restock fee and minus the shipping cost. 

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).